Privacy Policy

1. Introduction

Welcome to MockXO ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

Name and email address (required for account creation)
Phone number (optional)
Password (hashed and encrypted)
Profile image (optional)

2.2 Usage Data

We automatically collect information about how you use our platform:

Test attempts and performance data
Payment and transaction information
Device information and IP address
Browser type and version
Pages visited and time spent

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To process payments and manage subscriptions
To personalize your experience
To analyze usage patterns and improve our platform
To send important notifications about your account
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Payment Processors: We use Razorpay for payment processing. Your payment information is handled securely by Razorpay in accordance with their privacy policy.
Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
Service Providers: We may share data with trusted service providers who assist in operating our platform, subject to confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your data:

Passwords are hashed using bcrypt
All data transmission is encrypted using HTTPS/TLS
Database access is restricted and monitored
Regular security audits and updates

6. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Access: You can request a copy of all your personal data by using our data export feature in Settings.
Right to Rectification: You can update your personal information through your account settings.
Right to Erasure: You can request deletion of your account and all associated data through Settings. This action is irreversible.
Right to Data Portability: You can export your data in a machine-readable format.
Right to Object: You can object to processing of your data for certain purposes.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for authentication and session management
Analytics Cookies: Help us understand how you use our platform
Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@mockxo.com
Address: [Your Company Address]